Frequently Asked Questions
-
Do I need to be home during installation?
Nope! As long as we have clear access to your front porch, we’ll take care of everything. You’ll receive a photo confirmation once your styling is complete.
-
What if it rains on my scheduled installation day?
Light rain won’t stop us, but if weather conditions are unsafe or may damage your pumpkins, we’ll reschedule your installation and notify you in advance.
-
Can I keep the pumpkins at the end of the season?
Absolutely. Your package includes optional removal at no extra charge, but you're welcome to keep any or all of your pumpkins if you’d prefer.
-
What happens if I need to cancel?
Due to the custom nature of our services and limited availability, all sales are final. However, if you need to reschedule, contact us at least 7 days in advance, and we’ll do our best to accommodate based on availability.
-
Is payment required upfront?
Yes. Full payment is required at the time of booking to reserve your date and your pumpkins. Because each installation is seasonal and made to order, bookings are non-refundable.
-
What’s included with pickup at the end of the season?
Your package includes complimentary removal of all pumpkins and décor at the end of the season—no mess left behind. We’ll notify you in advance with your pickup window so you know when to expect us. If you’d prefer to keep your pumpkins, just let us know by replying to the reminder email.
-
Do you work with realtors?
Yes! We love partnering with realtors to create warm, welcoming porch displays that help homes make a memorable first impression. Whether it’s for listing photos, open houses, or client gifts, we can tailor our pumpkin styling to fit the home and the occasion.
-
What happens to the pumpkins after pickup?
We handle the entire process for you. After the season ends, we collect and responsibly dispose of your pumpkins, ensuring your porch is left clean and refreshed without any extra effort on your part.
-
How long do the pumpkins stay fresh?
With the cool fall weather, most pumpkins remain in beautiful condition for 6–8 weeks. We source high-quality pumpkins and arrange them for both beauty and longevity, so you can enjoy your display throughout the season. To extend their freshness, we recommend keeping your pumpkins in shaded areas whenever possible and protecting them from direct sun, heavy rain, or constant exposure to the elements.